Cancellation Policy

We have a 48-hour, 100% cancellation policy. Guests have the flexibility to cancel their excursion for any reason prior to 48 hours of the scheduled departure time at no charge. However, any cancellation received within 48 hours of the scheduled departure time or any no-show on the day of the excursion will be subject to a 100% cancellation/no-show fee, and no refunds will be authorized. The card placed on file will not be charged until the reservation is confirmed with an invoice. If we determine that the weather is unsafe and cancel the trip, you will have the option to reschedule your excursion for another day or receive a full refund.