top of page

NOIRE WATERS CHARTERING FAQs 

  • Noire Waters is a luxury yacht charter and lifestyle brand founded to create unforgettable private water experiences that blend culture, community, and adventure. We partner with captains around the world to offer curated charters —one destination at a time.

  • Yes, all of our experiences and charters provide a captain. However, some locations require you to select your captain at the checkout.

  • Once we receive your reservation request, we’ll work to confirm the date and time you selected. Your card will not be charged until the reservation is officially confirmed. If we have any questions about your inquiry or your requested time/date is not available, we’ll reach out via the email you provided. 

  • For United States reservations:
    Once your reservation request is confirmed, 50% of the total cost will be charged to the card on file. The remaining balance—including any selected add-ons (e.g., additional hour, birthday décor), taxes, and fees—will be sent via email for you to complete payment.

     

    For reservations outside the U.S.:
    Once your reservation is confirmed, an invoice will be sent to your email for payment. Your card will not be charged automatically.

  • Noire Waters' cancellation policy may vary by location. Before submitting your reservation request, please review the Policy dropdown menu for specific details.

    If you have additional questions, feel free to contact us at reservations@noirewaters.com.

     

    You can also view the cancellation policies for Washington D.C. and Boston, MA here.

  • Each Noire Waters package includes specific features that may vary by location. We recommend reviewing the details of your selected package before submitting your reservation request.

     

    If you have any questions about what's included, please reach out to us at reservations@noirewaters.com.

  • Yes, each one of our sailboats and yachts have a bathroom (or a "head" in boat terms) onboard.

  • We’ve got you covered! Once your reservation is confirmed, we’ll send you everything you need to know—including what’s provided, what to bring, your captain and crew's contact information, pickup and drop-off details, and your official cruise confirmation.

    Our goal is simple: for you to just show up and have a great time!

  • Absolutely! While we may not currently operate in your desired location, we’re always looking to expand—especially in areas where we have trusted captains or strong demand.

     

    Reach out to us at reservations@noirewaters.com to inquire about your location. It might already be in our plans!

  • All charters and experiences are charged in United States Dollars (USD), regardless of location. For charters outside the U.S., all applicable taxes are included in the listed prices. For U.S.-based charters, taxes will be added to the final invoice

  • Please email us at reservations@noirewaters.com details on how we can help collaborate for your ideal experience.

NW APPAREL CO. FAQs

  • Yes! Our SEA-Shell™ Jackets are made with SEAQUAL® Yarn—spun from 100% upcycled marine plastic collected through global ocean cleanup efforts. It’s real sustainability, woven into every thread.

  • The SEA-Shell™ Jacket is water-resistant, not fully waterproof. It’s built to repel rain, spray, and coastal wind—perfect for unpredictable days by the water. For heavy downpours, we recommend layering or using additional waterproof gear.

  • For best results:

    • Machine wash cold

    • Tumble dry low or hang dry

    • Do not bleach

    • Avoid high heat to preserve the fabric and trims

    We design for durability, but treating your gear with care extends its life.

  • Our drops are intentionally small to reduce waste and maintain exclusivity. Some items may be restocked, but many are one-time runs. If you see something you like, we recommend securing it while it’s available.

  • Our jackets are designed in Washington, D.C. and manufactured in Portugal, known for its premium outerwear craftsmanship. Other garments, like our Oxford shirts, are made in small batches with trusted global partners.

  • We accept returns or exchanges on unworn items within 30 days of delivery.
    To start a return, email us at [support@noirewaters.com] with your order number.
    Note: Limited releases and deadstock items may be final sale—please check product details.

  • Payments are accepted in United States Dollars (USD).

  • Noire Waters is our parent company offering yacht charters worldwide—from Brazil to Dubai. NW Apparel is our lifestyle clothing brand inspired by those global water experiences. One delivers the journey, the other lets you wear it.


Thank you for your questions! Your inquiries helped create this FAQ. We will continue to update our FAQs as needed. For unanswered questions, please email: support@NoireWaters.com.

 
The Noire Waters Team
 

 

bottom of page